NEWINKIT HELP
NewinKit services, step by step
Choose your kit, review the whole-order price, then collect and return at the agreed times.
1. Choose equipment and dates
Browse equipment, contents, prices and availability before signing in. Choose one equipment type and the number of complete sets or items you need. All units in that order share the same collection and return times. A mixed basket of different equipment types is not available.
Sign in with your mobile number and password to review a quote. Register once if you are new; your saved profile requires manual verification and approval before you can reserve. Forgot your password? Use a recovery contact you previously verified, or ask management for identity verification.
Arrange any court or venue separately. NewinKit reserves equipment only.
2. Review the full price and reserve
Your quote shows the hire charge for the whole order, the separate refundable deposit, any available deposit coverage and the new payment needed. Check the exact collection time, return deadline and cancellation cutoff before accepting.
Reservation confirmation and payment status are separate. If online checkout is enabled, the selected gateway appears at checkout. Where cash on collection is offered and selected, bring cash for any unpaid hire charge and deposit top-up. Staff verify payment and deposit coverage before issuing equipment.
My bookings shows the current status and your next step. An expired checkout hold does not reserve equipment; check availability again.
3. Collect, return and inspect
Use the collection point on your booking. Read each marked equipment code together with the operator, count accessories and record existing condition before collection.
Return every issued item and accessory by the agreed deadline. A partial return leaves the remaining items outstanding. Normal wear is allowed. Contact management before the deadline to discuss an extension; an extension needs availability and an agreed quote.
4. Follow your deposit and refund
Return receipt, completed inspection, deposit release and refund completion are separate steps. Outstanding items or a recorded claim review can hold the deposit. Ordinary wear does not cause an automatic deduction.
After resolved inspection, eligible deposits can be queued automatically only when Admin has enabled that feature. Other refunds require review. Standing retention needs your explicit choice. My deposit shows held, committed, available and pending-refund amounts; a requested or processing refund is not yet a completed payout.
Optional service emails
Add an email address and choose booking updates and reminders in My profile. When Admin enables the service and connects delivery, you can receive confirmations, collection and return reminders and refund updates. This choice is separate from optional marketing. Turning it off stops messages that have not already been submitted.
Your booking and deposit pages remain the current record. Email marked accepted by server may still be delayed or filtered by your email provider.
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About NewinKit
- Version
- 10 Nov 2026 · v231
- Build identifier
- 2026.11.10-v231-cash-release-fixes
- Environment
- PROD
- Build date (UTC)
- 2026-11-10T16:54:06Z
- Source revision
- UNKNOWN
UNKNOWN means verified build or deployment information is unavailable.
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